At 365aca, the security of your personal data is our top priority. This policy explains what information we collect, why we collect it, and how we keep it safe — all in plain language.
Your Privacy Is Our Priority at Every Level
All your data is protected with 256-bit SSL/TLS encryption. Information remains encrypted at every stage of transmission, making it unreadable to anyone in between.
Technical SecurityYour personal information is accessible only to staff in relevant departments. Every access is logged and regularly audited.
Administrative Controls365aca never sells your data. Sharing information with third parties for marketing purposes is strictly against our policy.
Commercial RestrictionsTurn off marketing emails, download your data, or request deletion — all from Account Settings. The power is yours.
User ControlsEach data type has a defined retention period. Once it expires, data is securely deleted — it is not held indefinitely.
Data Retention Policy365aca's full privacy policy — written in plain language, free of complex legal jargon. Our support team is always available if you have any questions.
Linguistic Transparency365aca only collects information that is strictly necessary. Requesting or storing unnecessary personal data is against our policy.
You provide certain information directly when registering, completing KYC verification, or contacting support:
Some information is collected automatically while you use the platform:
We will never ask for your bank account PIN, OTP, or password. Anyone requesting this information is not an official 365aca representative.
Collected data is used only for specified purposes. 365aca never uses your information beyond what has been stated.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name, email, phone | Account Creation & Communication | Contractual Obligations |
| Identity Information | KYC verification and anti-money laundering compliance | Legal Obligations |
| Payment Information | Deposit and withdrawal processing | Contractual Obligations |
| IP & Device Information | Security & Fraud Prevention | Legitimate Interest |
| Betting Activity Log | Responsible gaming monitoring | Legal Obligations |
| Email (with consent) | Promotions & Offers Updates | Consent |
Don't want to receive promotional emails or SMS? Update your marketing preferences in your account settings, or click the "Unsubscribe" link at the bottom of any email.
365aca does not sell your data. However, limited information may be shared with trusted third parties in specific circumstances.
All third parties that 365aca works with are required to comply with strict data protection agreements. They cannot use any information received for any other purpose.
365aca uses cookies on its website and app. Cookies are small files stored in your browser that help improve site functionality.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
365aca keeps your data secure using industry-leading security practices.
In the event of a security breach, affected members will be notified by email within 72 hours and the relevant regulatory authority will be informed.
As a 365aca member, you have specific rights over your data that we are committed to respecting.
You may request to know what personal information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data where there is no legal obligation to retain it.
You can restrict how your data is used for specific purposes.
You can download your data in a machine-readable format.
You can object to your data being used for marketing or profiling purposes.
To exercise any of your rights, email privacy@365aca.ws or reach us via live chat. We typically respond within 30 business days.
365aca does not retain data beyond what is necessary. The retention period for each data type is outlined below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial regulatory requirements |
| KYC Documents | 5 years after the end of the relationship | AML Compliance |
| Customer support chat | 3 years | Service improvement |
| Marketing Consent Log | 3 years after consent withdrawal | Evidence Retention |
| Web logs and cookies | 13 Months | Analytics and security |
Once the retention period expires, data is permanently deleted or anonymized using secure methods.
365aca may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email.
The date of each update will be noted at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.
If you have a complaint about a privacy policy violation, please contact us. If the matter is not resolved, you have the right to file a complaint with the data protection authority in your country.
Your privacy at 365aca is our top priority. Enjoy the best betting experience in Bangladesh in a safe and secure environment.
Two Common Questions from Our Members